top of page

Privacy Policy

 

Attracting Your Life Company Privacy Policy

 


This privacy policy outlines how Attracting Your Life collects, uses and protect our clients’ personal information, ensuring confidentiality and trust throughout your therapeutic journey with us.

 

1.Personal Information We Collect


“Personal Information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, such as your name, email address, and telephone number. In the course of providing our services, we may collect:

 

  • Identifiers and contact information, such as your name, email address, mailing address, and phone numbers. We collect this information via Simple Practice,  a trusted provider of practice management software. SimplePractice adheres to stringent data protection standards and implements robust security measures to safeguard client information. 

  • Billing information, such as your insurance information, invoices, name, email address, mailing address, phone number, date of services, and services received. SimplePractice store this information on our behalf so that we can process your payments, and so that you may view and manage your billing information in the Client Portal.
     

  • Appointment Information, such as date, time and location of your appointments .SimplePractice store this information on our behalf so that we and our clients can view and manage appointments. Aside from SimplePractice, we also collect client information through two channels: email and phone communication. When clients reach out to us to schedule, reschedule, or cancel appointments, we gather their name, email address, and appointment preferences directly through these interactions. Our team ensures that all information collected via email or phone is handled with strict confidentiality and in accordance with our privacy policies. We prioritize the secure transmission and storage of this data to maintain the privacy and trust of our clients throughout their interactions with us.

 

  • Your communication with us

Surveys, voice and video calls and related recordings and transcripts, emails and messages, interactions with chatbots available as part of our Services or Websites, etc.
 

2. How We Use Personal Information


In addition to the purposes for collection described above, we also collect your Personal Information for the following general purposes:

  • To support and enhance our services for our clients. We use this information to effectively communicate with clients regarding scheduling, rescheduling, or canceling appointments, ensuring smooth and personalized care delivery

  • To respond to our clients’ questions and concerns;

  • To process billing information and transactions within the Client Portal;

  • To authenticate your identity and allow you to view, fill out, and sign documents in the Client Portal;

  • Any other purpose with your consent.
     

3. How We Share and Disclose Your Personal Information

 

We may share your Personal Information in the following circumstances:
 

  • To Service Providers: We may share your Personal Information with companies that provide services to us, such as our electronic medical record system, SimplePractice, Ring Central and Insurance payers. Our policy is to authorize these Service Providers to use your Personal Information only as necessary to provide services for us, and we require that the appropriate contracts are in place to ensure they do not use or disclose your Personal Information for any other purpose.
     

  • To parties outside of Attracting Your Life:

    • We may share your Personal Information with your parents and affiliate companies in order for them to provide analytics across the entire corporate family and for other internal business purposes. 

    • From time to time, we may be required to provide Personal Information to a third party in order to comply with a subpoena, court order, government investigation, or similar legal process.

    • We may also share your Personal Information to third parties, such as law enforcement agencies, when we, in good faith, believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

    • To any other third party for whom you have given your consent for us to share your Personal Information.
       

4. User Rights 

​

We respect your rights regarding your personal information. As a client, you have the following rights:

  • Right to Knowledge and Access: You have the right to request access to the personal information we hold about you. This includes information about how and why we process your data.

  • Right to Rectification: If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.

  • Right to Erasure: You have the right to request the deletion of your personal information, under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, for example, while we verify its accuracy or assess your objection to processing.

  • Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

  • Right to Data portability: You can ask for a downloadable copy of your personal information in a machine-readable format. You can also request that we transmit the data to someone else where it’s technically possible.

  • Opt-out of sharing your personal information: You have the right to request Attracting Your Life to stop sharing your personal information for the purposes of cross-context behavioral advertising or targeted advertising.Attracting Your Life does not sell your personal information as may be commonly understood. However, you may opt out of having your personal information shared with certain vendors that we use for providing insights about user interactions with our website and for delivering ads to you.

 

5. Retention and Security


We will retain your Personal Information and sensitive Personal Information for as long as your information resides in our Contacts list, as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
 

We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive it. For example, when you enter sensitive information (such as when you submit your intake forms) via SimplePractice, we encrypt the transmission of that information using secure socket layer technology (SSL). However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

​

6. SMS Consent

​

When you provide consent for SMS communication with us, please be assured that your consent is strictly limited to our use only. We do not share SMS consent or your contact information with any third parties except for SimplePractice and Ringcentral, which are both secure system we use for managing communications, appointments and billing. Any SMS messages sent to you will solely originate from Attracting Your Life via SimplePractie or RingCentral , ensuring that your privacy and preferences are respected at all times. If you have any questions or concerns regarding SMS communication, please contact us using the information provided in our privacy policy

RingCentral

​

7. Unsubscribe from our mailing list

 

  • You can manage your communication preferences through the following methods:

  • Following the instructions included in each promotional email from us to unsubscribe from that particular mailing

  • Sending us an email at support@attractingyourlife.com

​

8. International Data Transfers

​

Your personal data may be processed at the Company’s offices and other locations where processing parties are situated. This means your information could be transferred to and stored on computers located outside of your state, province, country, or other jurisdiction, where data protection laws might differ from those in your location. 

By consenting to this Privacy Policy and submitting your information, you agree to this transfer. 

The Company will take all reasonable measures to ensure that your data is handled securely and in line with this Privacy Policy. No transfer of your personal data will occur to any organization or country without appropriate safeguards in place to protect your data and personal information.

​

9. Cookies Policy

​

What Are Cookies?

​

Cookies are small text files that are placed on your device when you visit a website. They help the website function properly and enhance your user experience by remembering your preferences and settings.

​

Types of Cookies We Use:

  • Essential Cookies: These cookies are crucial for the website to operate effectively. They allow core functions such as security, network management, and accessibility. Without these cookies, certain services may not be available.

  • Performance Cookies: These cookies collect information about how visitors use our site, such as which pages are visited most often and if any errors occur. This data helps us improve the functionality and performance of our website.

  • Functional Cookies: These cookies remember your choices and preferences to provide a more personalized experience. They may store information like your language preferences or login status.

  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you. They also help us measure the effectiveness of our advertising campaigns. They may be set by us or third-party partners.

 

How We Use Cookies:

We use cookies to:

  • Improve your browsing experience by remembering your preferences and settings.

  • Analyze website performance to enhance our services.

  • Provide personalized content and advertisements based on your interests.

​

Managing and Controlling Cookies:

You can control and manage cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive notifications when cookies are set. For guidance on managing cookies, please refer to your browser’s help section:

Please be aware that disabling cookies may impact your experience on our website.

​

Third-Party Cookies:

Our website may use third-party cookies provided by analytics or advertising partners. These third parties may set cookies to collect information about your activities across various websites. For more details, please refer to their respective privacy policies.

​

Updates to This Cookie Policy:

We may update this policy periodically to reflect changes in our practices or regulatory requirements. We encourage you to review this policy regularly.

​

10. Contact Information

​

For questions or concerns regarding privacy, please reach out to us using the following contact details:

We are available to assist you with any inquiries related to the privacy of your personal information. Please do not hesitate to contact us via email or phone, and we will respond promptly to address your concerns.

bottom of page